Is your business prepared for the Christmas rush?
When it comes to Christmas shopping, time is of the essence. Many buyers start as early as September or October to get ahead of the game and alleviate the stress of the festive season as December 25th draws near. If your shoppers are starting their gift-buying early, your business needs to start optimising for Christmas even earlier to ensure that you are adequately prepared for an influx of orders.
The Codestorm Difference
At Codestorm, we’ve been acting as Santa’s elves for over a decade, picking, packing and delivering Christmas gifts, decorations, food and beverages without the hassle. It’s safe to say that we know how the Christmas e-commerce market works and what ingredients are required to make your festive season successful.
With almost 10 million items picked, exceptional customer service, seamless integration and optimal transparency for businesses, we’re here to take the stress out of Christmas e-commerce fulfilment.
Is your business growth outpacing your storage capacity? Current partner not growing with you? Need more from your fulfilment? With Codestorm, you’ll never have to worry about running out of inventory space with our 60,000 sq ft state-of-the-art warehouse.
Tried, Tested, Trusted
Hundreds of businesses choose Codestorm as their expert e-commerce fulfilment provider. From favourites Tarquins Gin, Candy Kittens and WWF to Tribe and Mancave – we’re your D2C e-commerce fulfilment experts – all year round.
Connect practically any e-commerce platform to our real-time LINK fulfilment platform. See all your data in real-time from any device, LINK gives you live reports, detailed order information, and complete control of your orders.
Stock up for Christmas
E-commerce sales typically skyrocket before Christmas, with data from SalesCycle showing that 2021’s most lucrative month was December, and 2022’s was November. Most businesses feel the squeeze on resource in the run-up to Christmas, as the number of items sold online reaches typically an annual peak. It’s critical to ensure that inventory is up to date, back orders and stock is on hand and your fulfilment partner is capable of dealing with the growth and peaks of orders.
And it’s not just the run-up to Christmas that you should be considering – Black Friday, Cyber Monday, Boxing Day, New Year and January sales are all fantastic times for bargain-hunters to purchase the items they missed out on. Research indicates that traffic to online retail stores on Boxing Day rose 2.27% year-on-year and 14.6% week-on-week.
Boost your capacity
As November, December, and January are peak e-commerce sales months, businesses must ensure ample inventory to meet their customers’ needs. This requires enhanced capacity to store stock, which can be challenging for SMEs with limited facilities or experience in managing high churn of products. It’s no wonder so many small businesses start exploring their outsourcing options as Winter approaches, with smaller providers unable to hold or manage the amount of stock you need to succeed through the festive period.
By outsourcing your e-commerce fulfilment to a fulfilment house such as Codestorm, you will never have to worry about running low on space again. We currently offer 60,000 sq ft of warehouse space, routinely monitored, cleaned, and kept secure 24/7.
We also run up to 24 hour, 7 day shift patterns to accommodate additional orders – your stock is in good hands with Codestorm.
78% of customers purchased Christmas gifts online
Online retail sales are set to surpass £30 billion over Christmas
E-commerce retail is now the preferred method of purchasing over the holiday period
Shipping made simple
When ordering gifts for Christmas, customers always ask, “Will it arrive in time?”. This is especially true as the tail-end of December approaches, with the last weekend before Christmas being particularly busy as shoppers grab their last-minute gifts in time for the big day.
Offering a range of shipping options for your customers is vital to getting products into your customers hands ahead of December 25th but work with your fulfilment partner to make sure any delivery options aren’t going to break the bank.
Our large team of experienced staff at Codestorm pick, pack, personalise and post at scale with accuracy and speed. We work directly with delivery companies like Royal Mail and The Delivery Group to establish precisely when your last orders can be shipped and keep all our partners and clients in the loop to ensure complete transparency.
Ace your returns
Returns skyrocket around Christmas, with 15% of all online sales getting returned and the festive season seeing an uptick in e-commerce activity, it’s only natural that the number of returns you process will increase over Christmas. Handling these returns, sending out new orders and enjoying your Christmas break can be tricky, but Codestorm is here to help alleviate the logistical challenges.
We work with our clients to create a streamlined, automated returns process that keeps both your business and your customers in the loop. We handle refunds with the speed your customers expect, alleviating anxiety and frustration to create a positive experience that customers want to come back to, plus we update all your inventory too so you’re always in control.