Since 2018, plenty has changed when it comes to e-commerce fulfilment. From the ever-developing rules and regulations regarding shipping to the EU post-Brexit, to the trials and tribulations of the pandemic, our growing fulfilment team have expanded and helped our clients to grow in perhaps some of the toughest conditions the UK has ever seen. Supporting both our clients and our teams to create real business advantages across the fulfilment services sector has been our brilliant Chief Technology Officer, Chris Tonks, who celebrates five years with Codestorm this month. Anyone that knows Chris will tell you that he’s not one to boast. But we couldn’t let this milestone pass without sharing some of Chris’ and Codestorm’s achievements.
With an extensive background in technology and an impressive knowledge base that spans software, support and of course service – Chris brought exceptional skills to the Codestorm team and over the last 5 years has driven the e-commerce fulfilment performance for our clients to new levels. With a focus on efficiency, Chris’ leadership and knowledge has pushed Codestorm to continued success. From advancing operational performance, helping our clients to achieve industry leading levels of real time order data, accelerating our contract packing and kitting solutions and of course supporting our d2c client partners with integration across practically every platform you can imagine. So, without further ado, let’s dive into some of Chris’ greatest hits!
Technological Advancements In E-Commerce Fulfilment
Over the past five years, Codestorm have consistently led the fulfilment field. We’ve looked at every step to build long-term, cost-effective solutions across Pick, Pack, Personalisation and Post with a series of impressive improvements that have allowed us to enhance our efficiency and service offerings.
Getting goods from pallet to pristine, personalised box and out to customers (and quickly) needs well planned, parcel perfect logistics in the background. This is why Chris led the charge to enhance our automation technology. By implementing a 200m Knapp automated conveyor belt, we’ve created a more streamlined process from pallet to pack.
On the topic of packs, Chris and the team also deployed 10 brand new custom-built packing stations. This makes single, mixed fulfilment, personalisation, and custom inserts all possible from the same station. In designing the new e-commerce fulfilment packing stations, the team considered all elements of efficiency and ergonomics in tandem with our client’s e-commerce needs. This is just one of the ways we’re helping our client partners stay ahead of the competition.
Additionally, Chris and the team also upgraded our rugged scanning technology and implemented auto-photography technology, an advanced form of order tracking that provides our clients with boosted visibility – sent real time to a host of CMS platforms. Now Chris will be the first to tell everyone that will listen that none of these advancements has been achieved without exceptional teamwork but by working closely with our clients and investing in our business, we have been able to help them stay ahead of their competitor’s whilst providing even better service and value for our expanding client base.
Five Years Of E-Commerce Fulfilment Growth
Spanning Cannaray to Doisy and Dam, Tarquins Gin to Vitl and WWF, the past five years have seen the Codestorm team welcome and grow e-commerce fulfilment clients across a broad range of business sectors. Chris’ technology team have consistently and tirelessly worked with all sorts of off the shelf, custom and bespoke requirements. We’re delighted to say that we’ve yet to find the integration or personalisation challenge that they couldn’t solve! We’ve enhanced our footprint too, with a new facility and 20,000 sq ft of additional space launching this year. This custom space, ideally located in the Midlands, has not only allowed us to house new brands, but develop our existing relationships with our long-term client partners including WWF, Tribe, Tarquins and Candy Kittens, helping them to facilitate impressive campaign performance.
Chris, it’s been a blast! We know you’ll already have your eye on creating the next game changing innovation, but let us be the first to say a huge congratulations on your five-year anniversary. Here’s to the next five years!
If you’d like to find out more about Codestorm’s e-commerce fulfilment services, fill out the form below.