How Will Royal Mail Strike Action Impact My Business?

When Are Royal Mail Striking?

Royal Mail has recently announced that they will be experiencing some delays in the coming weeks as a result of scheduled strike action. The Communication Workers Union have arranged strikes for the following days:

  • For collection, sortation and delivery parcels and letters:
    • Friday 30 September 2022 and Saturday 1 October 2022
    • Thursday 13th October 2022
    • Thursday 20th October 2022
    • Tuesday 25th October 2022
    • Monday 28th November 2022

    And for functional strike action which impacts Royal Mail operations on the following:

    • Processing, Distribution, International, Collections, Admin: 3rd, 9th, 15th, 24th November and 1st December 2022
    • Delivery: 4th, 10th, 16th, 25th November and 2nd December 2022
    • Network: 2nd, 8th, 14th, 23rd, 30th November 2022

This will see a significant reduction in Royal Mail services, which will result in fewer collections and deliveries by Royal Mail staff. Delivery Offices and Customer Service Points will also be unavailable on the above dates as Royal Mail staff will be working to prioritise deliveries of major importance.

How Will The Postal Strikes Impact Me?

Although Royal Mail has sought to reassure the public that they will be working to minimise disruption, it is inevitable that the absence of frontline workers on these days will have an impact on delivery services across the nation.

This will be especially impactful for those distributing or expecting to receive letters, as Royal Mail has stated that only Special Delivery post will be distributed on the days when strike action is taking place. However, there remains no guarantee that Special Delivery post will reach its destination in time whilst the strikes take place.

Royal Mail has stated that they will be increasing the number of staff and resources in action on the days following the strike in order to get operations back to normal as quickly as possible.

Which Deliveries Will Royal Mail Prioritise?

For the staff that have opted out of the strikes and will continue to work as usual on the aforementioned days, there are certain parcels and letters that will be prioritised for delivery. These include COVID-19 medical tests, medical prescriptions, Tracked24 and Special Delivery parcels.

How Are Codestorm Handling This?

Here at Codestorm, we understand that postal service unions are likely to strike. This is why we’ve decided to team up with a range of services to ensure that in the event of strike action, we always have an alternative option to fall back on. Our broad range of partners are able to help us tackle the possible delays that strike action may bring to your business, and we have worked hard to plan our distribution far in advance to ensure that your customers receive their goods within their expected time frame.

For Codestorm clients the good news is that Royal Mail do not have a complete monopoly on the final mile.  We are working with TDG U-Track to take on the delivery of all our Royal Mail 48 items during this period.

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What Can I Do For My Customers?

Inform any customers on your mailing list, or any individuals visiting your website, that strike action may impact their delivery. A simple email or banner on your website will help mitigate the risk of customer dissatisfaction. We also recommend contacting your customers as soon as they have placed their order to ensure them that their custom is valued and that you will keep them up to date with any developments in regards to the impact strike action may have on their delivery. In short, make your customers feel valued during this time when they may feel perturbed by the Royal Mail strikes.

If you have any concerns about how the strike action will impact your business, please do not hesitate to get in contact with your Codestorm account manager for more details.

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